Add Affects version/s field to customer portal

[NC]

• I have added the below field to my  project and screen however I can't get this option to show on the customer portal

image2016-8-15 10:32:32.png

image2016-8-15 10:32:32.png

[Yuting Qin · Accepted solution]

Fields to display on customer portal are define on Request Type fields. Go to Project settings->Request Types, Choose the request type you want to show your customer field and click "Edit fields" on that request type.

[Najjar _Innovura_]

Hi @NC 

We recently launched a new app that allows to prompt users for the affected version on customer portal.

The form would show a project field with cascading version and/or component

You may try it on our demo environment

http://jira.innovura.io/servicedesk/customer/portal/1/create/1

Feel free to contact us if you want any enhancements/modifications 

Here's the link for the app:

https://marketplace.atlassian.com/apps/1221971/jira-confluence-workflow-extensions-jcwe?hosting=server&tab=overview