Add a contact email list

[Lefort Alexandre]

Hello,

Is it possible to import my outlook contact calendar into JIRA?

Thx

[Nic Brough -Adaptavist- · Accepted solution]

Yes you can, but I would want to question how and why.

Do you want to create the contacts as Jira users so you can name them as reporters/assignees/other and have them use Jira?  Or do you want something more like an address books (maybe a project where 1 issue = 1 contact)

[Lefort Alexandre]

No I don't want to add them as jira users.
I want to be able to transmit the progress of the ticket to the customer (I use a field and an automation for the follow-up by email) but on this field I would like to be able to integrate my email agenda in order to avoid the typing errors when the users enter the email for example. I

ntegrate an auto suggestion on my field but with my own list.

Hoping that it is a little clearer :)

[Nic Brough -Adaptavist-]

Ok, so how would you like to store the contacts?  As issues?  Or just a list of email addresses?

[Lefort Alexandre]

Just a list of email addresses

[Nic Brough -Adaptavist-]

Ok, I assume they would be options in a select list?

[Lefort Alexandre]

Yes 

[Nic Brough -Adaptavist-]

The easiest way to do this would probably do a dummy import.

Create a simple CSV sheet with two columns - the first one can be a simple incrementing number, and the second column should contain your email addresses, one per line.

Then go into Jira and create a new project (with a silly name and key, one that you'd never use in real life), and create your select-list field and make sure it is on the "create" screen for your new project (as well as the other project(s) you want to use it in.

Then, as a full admin, import your CSV into the new project, mapping the number column into the issue summary, and the email column into your new email field.  The most important bit is in the mapping options - you do want to map the new email field, but you want to select "create new options"

After the import is done, you can delete the new project.  This will leave you with a select-list full of emails as options.

[Lefort Alexandre]

Thanks for your example and thanks for your answer

[Jack Brickey]

Hi Lefort,

I'm not quite sure I understand what you're trying to accomplish. What do you want to do with these emails or contacts? Do you want to use them to create user's or are you just wanting to store them somewhere so you can reference them in someway in the future?

If you want to use the list to create users I might recommend that you export them out of your email list into excel and then create a CSV file for import. 

[Lefort Alexandre]

Hello Jack Brickey,

I just want to store them somewhere so I can reference them on a field to find an email.

To notify the requester (who is not a jira user) when the ticket is created.