Add dates section to the sidebar (not the default dates in the bottom)

[NadiaV]

Hi,

Can i edit the section in the bottom of the page with the open date, due date, resolved date that appears? 

i know that in server version you can do dates section with these dates- than it will be seen more clearly on the page.

thanks,

Nadia

[Ismael Jimoh · Accepted solution]

Hi @NadiaV 

Do you mean the section shown in this image:

If so, this isn’t possible in Cloud.

Regards

[NadiaV]

And can I add start date? (Default now) or resolve date added into the section above where there are reporters, assignees etc?

[Ismael Jimoh]

The custom field should appear in the section on the right side. Similar to the My Start Date in the image.

[NadiaV]

and what about resolved date? how can i create new custom field for resolve date? and one for start date?

scripting?

[Ismael Jimoh]

The default resolved date should automatically appear along with the other dates. I believe this might be invisible because the default is it stays hidden when empty.

This should be populated when the resolution is set on your ticket automatically.
As for creating a custom field, please see the description here on how to create one.

Sorry for the late reply.