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Add rule when users moved ticket into blocked

Marcus Tezcan August 10, 2022

Hi,

 

I'm in a team-managed project, and would like to set up the rule:

1. When user moves a ticket into 'Blocked' column

2. User must add a comment

 

Can this be done?

 

Thanks!

1 answer

0 votes
Trudy Claspill
Community Champion
August 10, 2022

Hello @Marcus Tezcan 

Team Managed projects do not support that level of sophistication for workflow transition rules.

That type of use case can be satisfied only with a Company Managed project at this time.

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