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Add template information in description field in Jira

Rose Ran December 29, 2022

Hello, I'm a Jira admin. We would like to put some template information (pre-defined info) in description field in Jira ticket. I tried to config that in our Jira project. However, I couldn’t make it work. Could someone please shed me some light on this?

4 answers

Rose Ran December 29, 2022

Thanks @Trudy Claspill 

2 votes
Kate Pawlak _Appsvio_
Community Champion
January 29, 2023

Hi @Rose Ran

I recommend the free app developed by my team - Issue Templates Agent for Jira. Thanks to this super easy configuration, you can create templates (not only for Description but also other fields) which will be applied immediately on the Create issue screen. It's possible to create as many templates as you need for issue types, also with defining default templates. 

@Tom Lister , you have to check our app 😉

Best regards,

Kate

Chief Product Officer & Co-founder @Appsvio | Atlassian Community Leader

Rose Ran February 8, 2023
1 vote
Aleksandra Bosacka _Deviniti_
Atlassian Partner
January 2, 2023

Hello @Rose Ran 

It's Aleksandra from Deviniti - the vendor of the Issue Templates for Jira app.

If you’re open to using a plugin and would like to accommodate other cases as well, as an alternative to Scriptrunner Behaviours or a default value, you could use our plugin to create different kinds of templates (e.g. for bug reports, feature requests, and all other repetitive tasks) and then use them to populate description in newly created Jira issues.

For more details, I encourage you to check our documentation here :)

Cheers!
Aleksandra

Rose Ran January 3, 2023
Aleksandra Bosacka _Deviniti_
Atlassian Partner
January 4, 2023

Glad to be of help! 😊

0 votes
Tom Lister
Community Champion
December 29, 2022

Hi @Rose Ran 

The only option I know of that does this is the Scriptunner Behaviours module.

Rose Ran December 29, 2022

Thanks @Tom Lister 

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