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Admin for account received Atlassian email to request access for the admin of Jira account

David Chandos
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March 8, 2023

I received an email from Atlassian saying my Jira account would be deleted since I haven't used it in a couple of weeks.

I verified the button in the email sends me to https://spottedland.atlassian.net/jira (this is my active link), so I clicked it.  When I logged in AS THE ADMIN, I received a message that I must request access from the admin.  Yeah, circular reference.

How can I get access to my account?

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David Chandos
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 8, 2023

Solved.

Had to login in incognito mode.

Obviously have to clear my browser cache and check for plugin interference.

Thanks to Filipe in the CS Chat!

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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