Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Attachments are not accessible

rajeshsipaiya June 20, 2022

Attachments in the task comments are not accessible.  Neither I can preview or download them

Screenshot 2022-06-20 163615.png Screenshot 2022-06-20 163530.png

 

 

2 answers

0 votes
rajeshsipaiya June 22, 2022

These are image files (png and jpeg). Issue is with one particular task only, images are showing fine on other tasks.

PS: This task has 100+ comments, could that be the reason?

0 votes
Jack Brickey
Community Champion
June 20, 2022

What type of file? Can you reproduce? Try creating a new issue and attach a pdf file as a test.

rajeshsipaiya June 22, 2022

Hi Jack

These are image files (png and jpeg). Issue is with one particular task only, images are showing fine on other tasks.

PS: This task has 100+ comments, could that be the reason?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, team '25 europe, atlassian event, barcelona 2025, jira, confluence, atlassian intelligence, rovo, ai-powered collaboration, developer tools, agile teams, digital transformation, teamwork solutions, atlassian conference, product announcements

🌆 Team '25 Europe registration is now open!

Join the largest European gathering of the Atlassian Community and reimagine what’s possible when great teams and transformative technology come together. Plus, grab your Super Fan ticket now and save over €1,000 on your pass before prices rise on 3 June.

Register now
AUG Leaders

Atlassian Community Events