Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Autmation based on comment status

Elena Bertucco
Contributor
September 18, 2024

Hello, I would like to create an automation based on the status that I assign to the comment (not to the ticket). Do you think that's possibile?

Thank you everyone

1 answer

0 votes
Ashok Shembde
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 18, 2024

Hi @Elena Bertucco ,

 

Use smart values in Jira Automation to trigger actions when a comment is added or updated.

Create a custom field or label that an approver or user could update after leaving a comment, and set an automation rule based on the update to that field or label.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events