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Autmation based on comment status

Elena Bertucco
Contributor
September 18, 2024

Hello, I would like to create an automation based on the status that I assign to the comment (not to the ticket). Do you think that's possibile?

Thank you everyone

1 answer

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Ashok Shembde
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September 18, 2024

Hi @Elena Bertucco ,

 

Use smart values in Jira Automation to trigger actions when a comment is added or updated.

Create a custom field or label that an approver or user could update after leaving a comment, and set an automation rule based on the update to that field or label.

 

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