Auto-populate sub-task custom field

[Andre Menezes]

Hey Team, please, would you know why my automation below is not working? I am trying to auto-populate a custom field of a sub-task with the value of the same custom field from the Parent Task.

[Bill Sheboy]

Hi @Andre Menezes 

As written, your rule is writing its own value to Target Population.  When you want to set the value from the parent, you first need to get the parent's value.  For example:

• trigger: issue created
• condition: issue type is sub-task
• branch: on parent of the issue
  • action: create variable, setting the value to issue (parent) Target Population
• action: edit issue fields, setting Target Population the the created variable value

Best regards,
Bill

[Andre Menezes]

Hello @Bill Sheboy 

Thanks a lot. 

Could you please help me with this?

• action: create variable, setting the value to issue (parent) Target Population

I am not sure how to write the smart values. The name of the field is Target Population.

[Bill Sheboy]

Hi @Andre Menezes 

That will probably be {{issue.Target Population}} as it is inside of the branch, and so will use the parent's value.  You may need to use the custom field ID instead if the name doesn't work.

If neither works, please use the information in this how-to article to learn the smart value for your field: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/