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Automatically set start date when ticket moved from To Do --> In Progress column Scrum Board

Pavithra Duraisamy July 29, 2021

Our's is company managed project, 

Automatically set start date when ticket moved from To Do --> In Progress column in Scrum Board

4 answers

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1 vote
Answer accepted
Claudio Gonzalez
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July 30, 2021

Hi @Pavithra Duraisamy ,

You have two ways to make that.

1. Create a Automation process 

Screen Shot 2021-07-30 at 21.12.44.png

2. Modify the workflow and set a Post Functions into transition affected

Screen Shot 2021-07-30 at 21.16.05.png

1 vote
Answer accepted
Hana Kučerová
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July 29, 2021

Hi @Pavithra Duraisamy ,

are you familiar with the automation functionality in the Jira cloud?

You should be able to create the rule for this, something like:

When issue is transitioned from To Do to In Progress, set the start date to now (or some other value, I'm not sure, which one you need).

Pavithra Duraisamy July 29, 2021

Thanks Hana! I wasn't familiar with automation, but now I explored some and created the rules.

Like Hana Kučerová likes this
0 votes
Yuliia_Borivets__SaaSJet_
Atlassian Partner
July 31, 2021

Hi @Pavithra Duraisamy 

You can try setting automation rules as was suggested before.  Automation Rule Library may be useful to look through.

If you want to get the date and time when every issue entered each of the statuses for the first time, check out Time in Status for Jira Cloud app. With this app developed by my team, you can get Status Entrance Date report:

status entrance date.jpg

0 votes
Mehmet A _Bloompeak_
Atlassian Partner
July 31, 2021

Hi @Pavithra Duraisamy ,

As an alternative you can use Status Time Free Jira app which displays status entry dates on each issue detail. In your case it displays "In Progress" entry date as well.

stf-issue-screen-view-2.png

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