Automation Rule stuck in progress

[Mahima Srivastav]

One of my Automation rules has been stuck in-progress for quite some time now.

Is there a manual way to stop the in progress automation?

[Sadeesh Narendran · Accepted solution]

@Mahima Srivastav Did u try disabling the Automation?

[Mahima Srivastav]

I did. But that didn't help. I guess for some reason it was stuck in a loop and resolved itself.

[Sadeesh Narendran]

Check the Audit logs for details!

[Mahima Srivastav]

I did. Somehow it didn't show any signs of delay. Probably a one-time bug

[John Funk]

Hi Mahima,

Unfortunately, you can't stop the automation manually once it gets started. It will eventually run it's course and error out due to a loop or will get throttled. 

The Audit Log should give you some details as to the problem. 

[John Funk]

Is it working for you now?