Backup

[Juan Carlos Cardenas Padilla]

Good Morning 

Hello

I present a problem in jira software in the part of risks, we manage several fields in risks and one of those was descriptions. A field called labels was added, but when it was added, the description field was removed.

When all the information of that field (Descriptions) was added again, it was deleted, I need your collaboration to be able to restore that field or restore a backup until Tuesday 4:00 PM

[Hannah Weider]

Hey there! If you're searching for a better solution for backing up and restoring your data, we built Rewind for Jira Cloud to solve this problem. Our app offers automated backups and self-serve restores. We're now in the Atlassian Marketplace, so feel free to check out the app and try it free for 7 days. We'd love to hear your thoughts!

[Tim Perrault]

Hi @Juan Carlos Cardenas Padilla ,

This post may help you https://community.atlassian.com/t5/Jira-Software-questions/What-happens-to-the-data-when-you-remove-a-field-context/qaq-p/1455469?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share* 

The data should still be there, but you probably have to re-associate correctly.

Thanks,

Tim