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Bug: Opening a deleted issue reports a misleading error

Roman Wolf
Contributor
July 21, 2022

Bug Report

 

Environment:

  • JIRA Cloud

 

Steps to reproduce:

  1. Create JIRA project
  2. Create an issue in that project
  3. Delete the issue
  4. Reopen the page of that issue (by giving the issue number directly in the url)
  5. An error is shown: 

     

You don't have access to this issue

Make sure the issue exists in this project. If it does, ask a project admin for permission to see the project's issues.

This title of this error is misleading as it indicates missing permission. The description is leading into the right direct.

So please improve the message title.

 

1 answer

1 accepted

1 vote
Answer accepted
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2022

Hi @Roman Wolf,

While you are right (because you know the issue was deleted), navigating to an issue that does exist but you don't have permission to view results in similar behaviour: it cannot be found.

Still, if you want this looked into by Atlassian, the best you can do is raise a request directly with  Atlassian Support.

Hope this helps! 

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