Calendar incorrect work

[Алексей Молодан]

Recently my calendar in project stop showing issues that are in 1st column. I can't understand why? please help.

[Trudy Claspill · Accepted solution]

Hello @Алексей Молодан 

Welcome to the Atlassian community!

Are you working with a Company Managed project or a Team Managed project? It will say at the bottom on the navigation pane on the left.

Are you working with a Software, Service, or Business/Work Management project? If one of the first two, it will say so at the top of the navigation pane just below the project name. I think you are probably working with a Business/Work Management project because it is the only type that has a Calendar feature.

Can you provide screen images of what you are seeing in your Calendar, what you see on your Board, and the details of an issue that you think should be displayed but is not?

Do the issues that are missing from the Calendar have a value in the Due Date field?

[Алексей Молодан]

Dear Trudy Claspill

It is Team Managed project. I work in Jira Sowtware. I use Business project.

I would attach video for better understanding. Ok I will attach photo:

1. I create new task it's created in 1st column. And stated deadline:

2. I look in calendear and there is nothing:

3. I return to issue and change column:

4. I go to calendar and I see the issue:

If I will return issue to first column it will disappear again

If I will crteate issue in calendar it will disappaers in a moment. 

Maybe I accidentally changed some settings, because until recently it worked fine...

[Trudy Claspill]

Hello @Алексей Молодан 

The green color of the status indicates that the status is part of the Done Status Category. Issues that have a status value in the Done Status Category are not going to display on the calendar.

The Categories for Statuses are

- To Do (gray)

- In Progress (blue)

- Done (green)

Statuses from the To Do category should be in the columns on the left. In Progress statuses should be in the middle. Done statuses should be on the right.

Your issues should be getting created with a status in the To Do category.

Please show us the workflow for your project issues.

Click on the Project Settings  option.

Then click on Issue Types in the left side pane.

Then click on the issue type in the left side pane.

Then click the Edit Workflow button.

The Create transition should be going from the Start circle to a gray "To Do" type of Status.

To learn more about modifying the workflow for your Team Managed Work Management project refer to this document:

https://support.atlassian.com/jira-work-management/docs/how-to-create-workflows-for-team-managed-projects/

[Алексей Молодан]

Dear Trudy Claspill

Wow thank you!!! Now everything works!!!

[Trudy Claspill]

I am glad I could help.

Can you share with us what you did to fix the problem? That may help other community users who find this post in the future.

Also, please consider marking this Answer as Accepted to help others find posts with working solutions.

[Алексей Молодан]

After your explanation:

1 I click on first column:

2 I choose To do (Grey here in Russion but it will grey anyway):

3 I click on lact column:

4 I choose done (after this issues in this column will disaper in calendar):

5 And now everything correct: first - grey and last green: