Can not create a custom filter

[Tatiana Kartashova]

Hello!

I am trying to create a custom filter, but whatever I search for, it shows me an error when I press Create button.

I have admin rights for the project, so I am confused, what could be wrong :(

[Teresa_DevSamurai · Accepted solution]

Hi, The error message suggests that the problem might be with Jira's servers or a glitch in the application rather than an issue on your end.

Some things you can do:

- Try Again After Some Time

- Clear Browser Cache and Cookies

- Use a Different Browser or Incognito Mode

- Try a Different Network

- Restart Your Browser or Computer

If the problem continues, it might be a more systemic issue with Jira itself. You should reach out to Atlassian support for assistance: support.atlassian.com

[Tatiana Kartashova]

Thank you Teresa! 

I have tried some options you suggested and also wrote to support, they have looked into it and couldn't reproduce, and in the meanwhile it stopped happening, so the support said it is likely network issue somehow. I didn't get to trying different network yet, so I guess that would help with this issue.

[Teresa_DevSamurai]

It's good to hear that the issue resolved

[Sanjen Bariki]

Hi @Tatiana Kartashova ,

Welcome to Atlassian community!

Could you please check do you have the Admin access in the oktoberfest team managed projects..? If yes, Please clear the cache of the browser and try again.

Please accept the answer If it helps you😊.

Regards,

Sanjen Bariki

[Tatiana Kartashova]

Thank you Sanjen! Unfortunately this didn't help, I still have same error :(