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Can't see all issues on a Business Project Board

Joshua Dickerson
Contributor
July 21, 2022

I have a Business project that has issue types associated with 1 of 2 workflows.

In the last 2 days, the project board is only showing tickets associated with 1 workflow and not the other. I can click on "More..." in the top right hand corner of the board and click on "Workflow". It allows me to select 1 workflow and when I do, it only shows me the tickets for that workflow.

The team needs to see all tickets. What am I missing?

1 answer

0 votes
Danno
Community Champion
July 21, 2022

@Joshua Dickersondo the issues still exist in the project in any of the other views including filtering for them?

Unfortunately, Business Projects will drop issues from the board view if they haven't been updated within 14 days. This is true for all status columns, not just the Done Status/Category.

Joshua Dickerson
Contributor
July 21, 2022

@Danno They appear in the List view still, just not on the board.

Joshua Dickerson
Contributor
July 21, 2022

2022-07-21_14-18-40.png

This picture shows that the board is making me choose a workflow to show issues. I am trying to see all of the issues, regardless of workflow.

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