Change default linking option from "automated by" to "relates to"

[Sandhya Gupta]

When we link tickets 90% of them are "relates to" but the default field is "automated by" - which almost never is the reason. Any chance we could change this field to "relates to" by default?

[Raja Shekher · Accepted solution]

Hi @Sandhya Gupta - Welcome to the Atlassian community. I agree with Jack. But there is a small hack if you still want to do this.

As the sort is based on the value (Alphabetical Order). You can add a number in front of the name. for example:

• 1 relates to
• 2 automated by

This should solve the problem :)

Regards,

Raja

[Sandhya Gupta]

Thank you, Jack and Raja!

[Jack Brickey]

The reason "automated by" shows first is because the list is alphabetical. This cannot be configured unfortunately.