Change email address

[Ricardo Aguilar]

I Wanna change email address, but due to a confusion I created a Jira account with the new email.

Then when I request the email change, Atlassian sends me an email that says "Your email change request could not be processed because <New Mail>is already associated with another Atlassian account."

How can I do, what is the technical support email?

[John Funk · Accepted solution]

Hi Ricardo - Welcome to the Atlassian Community!

I would open a support ticket here:

https://support.atlassian.com/contact/#/

[peter.chen]

ok

[Tim Fetner]

Anyone find an answer to this?

[Gilbert John Maskariño]

Hi,

I’m experiencing the same issue and was wondering how you resolved it. Could you please help? Thank you!