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Changing company.atlassian.net URL

Liz October 2, 2020

We're wanting to change our company name on our Atlassian URL. I can't find an easy way to do this without creating a new Jira instance and importing all of the project data.

Is there an easier way just to update the Atlassian URL to a new company name?

 

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Alexander Bondarev
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October 2, 2020

Hi, @Liz !

As I know it is impossible to change the URL.

You can migrate from a Cloud to another Cloud instance like told here

Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2020

Hi Alexander - while it's not an option to change the site URL from the admin panel, we actually do offer URL changes through Support. While you can do this with a migration, it's generally a lot easier to contact support so that you don't have to go through an entire export/import. Please see my previous answer here for more information. Cheers!

Like Liz likes this
Alexander Bondarev
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 2, 2020

Hi, Daniel. Thank you for the information, now I'll know. Do you have any plans to officially document this point?

Liz October 5, 2020

Brill. Thanks, @Daniel Eads I have put in a support ticket, so hopefully get this sorted. Thant's great news.

1 vote
Jack Brickey
Community Champion
October 2, 2020

You can reach out to Atlassian Support for this. 

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