Checklist plugin -- the sequence of items does not stick

[MT Holland]

The Issue Checklist keeps changing the order in which the items are listed, even after I drag them into correct order. Does anyone know how to fix?

[bcasaroli]

Hello MT,

You should also reach the support from Gebsun which is the developer of this plugin. The support information are below:

• Email: support@gebsun.com
• Issue tracker: https://gebsun.atlassian.net

They are located in Western Europe and operate during US Eastern and European Central time zone business hours.

[Jack Hunter _HeroCoders_]

Hi @bcasaroli,

Just wondering, how did you find the contact details you shared?

I'm asking because what you shared is incorrect and I would like to fix the information, wherever you found it.  

Issue Checklist is delivered by HeroCoders vendor and its contact details can be found here: 
https://marketplace.atlassian.com/apps/1213231/issue-checklist-pro?hosting=cloud&tab=support

[MT Holland]

This one: https://marketplace.atlassian.com/plugins/com.gebsun.plugins.jira.issuechecklist/cloud/overview

[Jack Hunter _HeroCoders_]

@MT Holland 

Could you please contact our support at https://herocoders.atlassian.net/servicedesk/customer/portal/1/group/1/create/1 

We will need more information as what you are experiencing is not expected.

Issue Checklist respects items' order and allows to reshuffle them manually. 

Looking forward to your report.

Cheers, 
Jack

[Robert Massaioli (Atlassian)]

Which issue checklist are you referring to?