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Child Issue field entries have disappeared

Q2 Bookings July 16, 2024

I have been using Jira for a few months and have created tens of issues each with many child issues. All was working perfectly until about 10 days ago, when I had an issue in creating child issues. At the same time, when I open a child issue, all the fields that I captured data for are blank, eg Due Date, but on my Dashboards the child issues are there on the correct dates.

However, when I capture a new Issue with child issues they no longer appear on the dashboards.

I have checked my storage and that is fine. Can anyone help.

1 answer

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 17, 2024

Hi @Q2 Bookings 

On the issues you say that the data were erased, kindly check their history. Any change on the fields will be visible there.

Concerning the dashboard and not viewing the new issues, you have to provide more information about what is the JQL you are using on the dashboard's gadget and where you create the new issue.

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