Compare issue created date with specific dates in automation rule

[Pramodya Gamaethige]

I need to check whether issue create date is equal to number of specified dates and send email to specific users by creating an automation rule.

Appreciate your support 

[Bill Sheboy]

Hi @Pramodya Gamaethige 

For a question like this, please consider posting an image of your automation rule and the audit log.  That will help the community to offer you ideas.

If you have not started a rule yet, please look at these sources and examples in the template library to help:

• https://www.atlassian.com/software/jira/guides/expand-jira/automation
• https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/
• https://community.atlassian.com/t5/Automation-articles/Jira-Automation-all-the-resources-you-need-in-one-page/ba-p/1388465
• https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453

Best regards,
Bill

[Pramodya Gamaethige]

Hi @Bill Sheboy thanks for your valuable comment. 

in my automation rule, Im trying to compare issue created date and a specific date and the audit log says the condition does not match. 

[Bill Sheboy]

Thanks for that info, @Pramodya Gamaethige 

Have you tried to use the exact same date format for the comparison?  I note you are formatting one date with jiraDate and allowing the other to use whatever the function selects.

And if you want to compare to a specific date, have you tried a specific date as a string value, such as "2021-08-26" and compare to the approach date format?

One more note: when first creating a rule, it can help to split complex condition tests up into individual conditions.  You may more easily see if issues meet/do not meet the conditions in the log.  Once everything is working, bundle them together, as needed.

[Pramodya Gamaethige]

@Bill Sheboy Thanks for your advices. ill try change it to a string.