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Create Issue Templates in Jira Cloud

Malin Rathjen
Contributor
April 26, 2022

Hi there, 

 

is there an option to create templates for issues in Jira without using an external app for that? Any ideas how to realize that? Would be very thankful for your ideas! 

 

Thanks! 

 

2 answers

0 votes
Marlene Kegel - codefortynine
Atlassian Partner
April 27, 2022

Hi @Dave Mathijs,

I am Marlene from codefortynine.

Your use case is possible with our app Deep Clone for Jira.

With our app you can clone template tickets and move them into other projects while cloning. It's also possible to replace text in the summary (e.g. [New user] into [Dave Mathijs]) with the Deep Clone Field Editor.

If you want to work with a set of template issues, you can bulk clone all tickets at once .

deep-clone-jira_template-issues.png

0 votes
Dave Mathijs
Community Champion
April 26, 2022

Hi @Malin Rathjen , could you please elaborate more on what you're trying to achieve?

Which requirements do you have exactly?

Malin Rathjen
Contributor
April 26, 2022

Hi Dave, 

 

We would like to have templates for issues that appear again and again for example the task of 'Adding a new user'. For that task the description of the issue is always the same and it would make us safe time by not entering it again and again. Another example would be our issues for content creation. We create one task and many subtasks that always contain the same summaries, descriptions, labels, assignees. So maybe there is a solution to create a template or maybe an automation for that?

Dave Mathijs
Community Champion
April 26, 2022

Yes, automation (with manual trigger) would be the answer in that case.

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