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Create comments from email for specific issue

Vitor Lima June 8, 2020

How to create a comment by email to a issue specific?

Example:

Text of the e-mail.
Message 1.

How to take this message exactly for: issue TD-1 in Jira Software

1 answer

1 accepted

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Answer accepted
Jack Brickey
Community Champion
June 8, 2020

Hi Vitor,

this is a good article that explains how to create issues and comments by email

and this further explains a bit on the 'how it is done'.

Omar Mohammed
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June 8, 2022 edited

Hi Jack, 

Those two articles do not address the "commenting on a specific issue" part. Please, if you know how to map it exactly to one issue, I would really appreciate it. 

Jack Brickey
Community Champion
June 8, 2022

@Omar Mohammed , please describe your used case more completely. I'm unclear on exactly what you mean for your scenario about commenting on a specific issue. If you could explain precisely your used case I might be able to assist further.

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