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Creating issues from email not working despite configuring mail handlers

Prasanna Kumar
Contributor
June 23, 2022

Hi,

We have multiple JSW projects and I'm looking to create issues from email for multiple projects respectively. Earlier, I had used the default cloud mail server and used an email handler to create issues from email and it's working perfectly. Now we want to extend it beyond a single project so I created a new incoming mail server, and handler to create issues for this new project - didn't work. Tried out various configurations, but still, it's not working. I'm not sure where I missed it.  Would be great if somebody could help here. 

Prasanna

 

 

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