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Deployment automation rule not triggered

Stephen Roberts November 10, 2023

I have some automations set up within a team-managed project that are supposed to be triggered when deployments are completed. I have completed several deployments but the audit log does not show anything triggered, only the rule updates. Here is a screenshot: 

deployment-automation.PNG

Our Jira instance is linked to Bitbucket and the deployment information appears within the deployments tab in Jira, so I believe everything is configured correctly. Can anyone explain why this rule is not being triggered?

2 answers

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Stephen Roberts November 13, 2023

My notifications have started working, the only difference being these deployments contain Jira issues where as my other deployments did not because I was just testing it out. Therefore it looks like the automation rules are only triggered if there is a commit or pull request in the build that references a Jira issue.

1 vote
Trudy Claspill
Community Champion
November 10, 2023

Hello @Stephen Roberts 

Welcome to the Atlassian community.

Is your Bitbucket self-hosted or are you using Bitbucket Cloud? Self hosted source code management tools are not supported by the DevOps triggers in Automation for Jira Cloud.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#DevOps-triggers

Screenshot 2023-11-10 at 10.45.49 AM.png

Stephen Roberts November 13, 2023

Hi Trudy, we are using BitBucket Cloud and everything else seems to be integrated correctly - deployments are showing under the Deployments section in Jira:

deployment-link.PNG

Unless there is another setting somewhere I'm missing?

Like Sabine Mayer likes this

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