Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Does anyone know how to disable the "Get Started in Tempo" pop-up?

Jason Mazmanian July 27, 2023

This pops up almost every time I do something in the Tempo. I thought completing the tasks would quite it but that did not happen. Neither did selecting "I'm done". Any advice would be appreciated!

Thank you,

Jason Mazmanian

Tempo Issue 2023-07-27_11-14-31.jpg

1 answer

1 accepted

1 vote
Answer accepted
Susanne Götz _Tempo_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 27, 2023

Hi @Jason Mazmanian

Tempo uses Appcues to display this pop-up. 
There is currently a problem within Appcues that is causing this issue. 

Please take a look at https://docs.appcues.com/en_US/post-mortem-system-incidents/jul-27-2023-checklists-not-closing for updates on this problem. 

Best regards,
Susanne Götz
Tempo team 

Jason Mazmanian July 27, 2023

Thank you for the quick answer! They have resolved the issue and clicking "I'm done" removed the pop-up.

Thank you,

Jason Mazmanian

Jason Mazmanian July 27, 2023

Susanne, 

I forgot to mention that the pop-up functioned correctly after the change by the team. I appreciate the quick action the team performed.

 

Thanks again!

Jason

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events