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Download and email PDF from Service Desk issue form

Richard Morgan
Richard Morgan
Contributor
February 8, 2022

Would it be possible, you think, to automate the following in our service desk? We have a form that is filled in for a particular issue type. You can download the form as a PDF, but I want to do it automatically once the issue is marked as resolved.

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Pramodh M
Pramodh M
Community Champion
February 8, 2022

@Richard Morgan 

The cloud APIs for forms along with some automations are on the way. Till then it's manual!

https://docs.thinktilt.com/proforma/proforma-api.1643479312.html#

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