Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Editing a drop down Forms Custom Field

Leslie Silva March 6, 2025

So, I have created a Custom field in Forms(enter Forms->select template->create new field), I did not create it on section Issues->custom fields, it doesnt even appear there, the thing is I can't find a way to edit the options of this drop down custom field in Forms, I can't deleated from the right panel and I can't then create a new one with the options needed. Help!

forms panel.jpg

1 answer

0 votes
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 6, 2025

Hi @Leslie Silva 

Welcome to the community.

Can you show a screenshot of the form, pleasse.

Leslie Silva March 6, 2025

sure, I am using a template as is and just created a custom field in there here is the screen and in red the custom field i created only in that forms section.form.jpg

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 7, 2025

Hi @Leslie Silva 

using the field requires you to drag it to the form, to remove it, use the option "Manage your from fields"

 

Leslie Silva March 7, 2025

When clicking on manage your form fields we only have a poor explanation of Editing in the form or making them required, nothing about deleating the field or adding options to a drop down or even take options out. I need to delete that field or add options to it.manage form fields.jpg

Nathan Phillips
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2025

Hello @Leslie Silva,

Thanks for your patience and providing screenshots.

In your last screenshot, can you confirm that your end goal is to delete the 'System' field from the right panel, so that it is no longer visible and selectable for the form?

Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 11, 2025

Hi @Leslie Silva 

On selecting the field "system", I expect you created this, or was it already there?

It should open a side menu to add the options or edit the title.

If it was already there it's a system field that you can't edit and you can't delete it.

Example on my side, created field Test.

Screenshot 2025-03-11 at 12.08.28.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Upcoming Jira Events