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Getting access logs

Oleksii Preyzner
Oleksii Preyzner
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July 21, 2020

Hello there!
Is there any possibilities to get access logs from cloud Jira? I'm interested to get access logs from start of month. We have a security problem and we need a list of IP addresses of clients who have visited Jira.

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Dave Theodore [Coyote Creek Consulting]
Dave Theodore [Coyote Creek Consulting]
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July 21, 2020

Not from the webui.  You could try opening a Support issue with Atlassian. Not sure if they can provide the logs, but it's worth an ask.

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Stephanie Ong
Stephanie Ong October 8, 2021

Any idea how long is the access log retain in Jira Cloud? 

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