Getting error please select an epic for creating subtask

[supriya deshmukh]

Hi All,

I am trying to create a subtask in jira story.

For this i am trying to add field configuration, where i found epic link is locked. Even if I removed from screen, I am not able to remove from field configuration. This results in error in creating subtask. I am getting error as please select an epic even if there is no field for selecting epic on the screen. I want sub task to be created under story not an epic. So want to remove epic link from field configuration. Can someone help?

[Nic Brough -Adaptavist- · Accepted solution]

Forget the field configuration, it is not the problem here.

The code for Epic link looks at the issue type and the field itself, but it is not mandatory anywhere (you can't put it on Epics or sub-task types).  I suspect your error is being driven by something else.

Could you give us the exact text of the error?

[supriya deshmukh]

[supriya deshmukh]

please see the screenshot above. Mine is company managed project. We had hierarchy as epic-> story. Now I want to add  task/subtask under user story. For this I copied Issue type scheme of story itself to create issue type scheme for task. Then I tried to edit field configuration to remove all the unwanted fields while creating tasks e.g. epic name/epic link. I could remove  them from screen. But for field configuration it shows required. Don't understand how to resolve it. I don't want all these fields mandatory for subtask creation.

[supriya deshmukh]

[Nic Brough -Adaptavist-]

Epic link is not a required field.

Your error message looks like it is being generated by a validator in your workflow - when Jira's mandatory field flag is set, the error message is not "please set <field>", and it uses the exact name of the field.  Your list of fields does not have "Epic" in it, so the message is not coming from the mandatory field setting.

You'll need to edit your workflow.

[supriya deshmukh]

[supriya deshmukh]

@Nic Brough -Adaptavist-  thanks for your reply. Please find my workflow above which I am using for task. As per my understanding this is something which will be used after I create it to navigate statuses. However, I have a problem before creating it.  Below is my task screen which has only 4 fields which I want for task.

but still I getting error on the screen to select epic. I dont know what to change to remove that error. Could you please help.

[supriya deshmukh]

there are no validations in my workflow. tried to assign a simple workflow as well which has just 3 stages transition of states. That also didn't work. 

[Nic Brough -Adaptavist-]

I'm sorry, but that message really is coming from a validator.  Are the sub-tasks using a different workflow to the issues?

[supriya deshmukh]

@Nic Brough -Adaptavist- thanks a lot. I didn't know much about validators in workflow. I checked it now. Created a different workflow for subtask. Its working now. thanks so much.