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Getting error "We couldn't create the subtask Error server response 500"

Ward Schwillens_ Schwillie
Contributor
October 7, 2022

Hi Fellow-Atlassians,

I'm getting an error " We couldn't create the subtask Error server response 500"couldnt create subtask 2022-10-07 16 02 08.png

while trying to create a subtask issue. 

The summary field is available on the subtask screen definition.

The "Unassigned" user is currently set.

What could be the cause and which setting should I reconfigure to resolve? 

Thank you for your insights!

1 answer

1 accepted

2 votes
Answer accepted
Alex Koxaras -Relational-
Community Champion
October 7, 2022

Hi @Ward Schwillens_ Schwillie 

Do any other of your colleagues have the same issue?

Can you check the workflow of the subtask and see if any validator or PF exist?

Ward Schwillens_ Schwillie
Contributor
October 7, 2022

Hi @Alex Koxaras -Relational- you pointed me in the right direction.

 

I'm in the process of migrating from server to cloud and my workflow contained some post functions that will not work in cloud. 

 

So I removed these post-functions and it works now.

Thanks, good pass! 

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