GitHub automation is not working

[Carlo Palumbo]

I'm trying to set up simple automation in my Jira project, but I’m unable to complete the flow.

I have granted all the permissions, as shown below:

However, I still can’t see the list here:

Do you have any insights?

Thanks

[Staffan Redelius]

Hi @Carlo Palumbo and welcome to the Community!

Are you the Github organization owner for the instance you want to connect? Are you using the same userID/email on both sites?

/Staffan

[Carlo Palumbo]

Hi @Staffan Redelius ! Thanks for the reply.

Yes, I'm the owner of the GitHub account where my repos are hosted and admin of Jira space.

No, emails are different between Jira and GitHub.

[Carlo Palumbo]

I don't know if this may help, but the hidden name under the second screenshot is different from the one hidden on the last screenshot. In particular, on the first, I have the nickname of my GitHub account and on the second, my full name.