Hi, can anyone share with me the steps to create a rule that sends an email to assignee?

[Mizba Popat]

So I would like to create rule that sends an email to assignees a day before the due date. 

Anyone to share the steps to do this please?

Thank you :)

[Piotr Zadrożny _Eyzee_]

Hi @Mizba Popat 

You can create Automation rule (Project Settings -> Automation -> Rules -> Create rule)

As Trigger use Scheduled every 1 day and Run a JQL search and execute actions for each issue in the query: due<1d AND resolution IS EMPTY

As Action use Send email to Assignee and provide desire Subject and E-mail content. 

Regards,

Piotr

[Mizba Popat]

Thank you @Piotr Zadrożny _Eyzee_ , will give it a try. Have an awesome day 

[Piotr Zadrożny _Eyzee_]

I made a mistake - it should be due<1d (not due<-1d).

[Mizba Popat]

Thank you @Piotr Zadrożny _Eyzee_  I tested and I did not receive an email for an issue with the due date of 25th November. I scheduled the email for 12:30pm and I was supposed to receive it today. 

Not sure what I could've gotten wrong :(