Hide transition after 2 weeks for customer.

[Eduard Diez]

Hi community!

I would need to hide Transition after 2 weeks for client, but I don't have script runner and I don't know how to do it.

I have tried this way :

with string, with date (-2w), anyway from resolved field. And I got nothing.

Can you help me? thanks

[Alex Koxaras _Relational_ · Accepted solution]

HI @Eduard Diez 

You could achieve that with Jira Automation. What I'm thinking is:

• Create a numeric field called e.g. CHECK
• Place this field (if you want) on the view screen of your issue types
• Have a condition inside your workflows and to that specific transition that the transition is visible only if CHECK is equal to zero or null
• On jira automation create a rule to run each day and within this rule run an if statement e.g. if status = "waiting for customer" and updated <= -2w THEN edit the value of CHECK field to be something else besides 0/null

The above could work (in theory).

Try it out and let me know! 

[Eduard Diez]

Wao! great idea, I didn't think in automation, is true.
I try and I answer you.
Thanks @Alex Koxaras _Relational_ 

[Alex Koxaras _Relational_]

Do let me know if that will work!

[Eduard Diez]

@Alex Koxaras _Relational_  it works thanks!!!!

[Alex Koxaras _Relational_]

Good to know that!