How can get the add-on for SLA Time and Report
Hi @Kanchana
I'm from SaaSjet team, please describe what problems you had faced on? You can't install SLA Time and Report? Do you view its documentation? (installation and configuration)
I will be happy to help you, but just let me know more details.
Regards
Zoryana
Hello Kanchana,
Welcome to Atlassian Community!
I see that the add-on is available for Jira Service Desk and your site has only Jira Software.
Also, SLA is specific for Service Desk, that's why an add-on like this one wouldn’t work if you install it.
If you have any other questions regarding this matter, please let us know.
Regards,
Angélica
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