Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I get access to SLA Time and Report

Kanchana
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2020

How can get the add-on for  SLA Time and Report 

2 answers

0 votes
Zoryana Bohutska _SaaSJet_
Atlassian Partner
April 23, 2020 edited

Hi @Kanchana 

I'm from SaaSjet team, please describe what problems you had faced on? You can't install SLA Time and Report? Do you view its documentation? (installation and configuration)

I will be happy to help you, but just let me know more details. 

Regards

Zoryana

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2020

Hello Kanchana,

Welcome to Atlassian Community!

I see that the add-on is available for Jira Service Desk and your site has only Jira Software.

Also, SLA is specific for Service Desk, that's why an add-on like this one wouldn’t work if you install it. 

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, loom, loom for training, loom for teaching, video training, async learning, online education, screen recording, loom tutorials, loom use cases, atlassian learning, team training tools, instructional video, virtual training tools

🛗 Elevate Your Training and Enablement with Loom

Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!

Register today
AUG Leaders

Atlassian Community Events