Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I get access to SLA Time and Report

Kanchana
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 17, 2020

How can get the add-on for  SLA Time and Report 

2 answers

0 votes
Zoryana Bohutska _SaaSJet_
Atlassian Partner
April 23, 2020 edited

Hi @Kanchana 

I'm from SaaSjet team, please describe what problems you had faced on? You can't install SLA Time and Report? Do you view its documentation? (installation and configuration)

I will be happy to help you, but just let me know more details. 

Regards

Zoryana

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 20, 2020

Hello Kanchana,

Welcome to Atlassian Community!

I see that the add-on is available for Jira Service Desk and your site has only Jira Software.

Also, SLA is specific for Service Desk, that's why an add-on like this one wouldn’t work if you install it. 

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events