Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How can I get already existing/created ticket to recognize a field change to REQUIRED?

Steve Hooczko
Contributor
September 20, 2021

How can I get an already existing ticket, which was created before I set the field/field configuration to REQUIRED for a field, to recognize the field as required? If I'm creating a new ticket, the field comes up as Required and I must populate it. This does not apply to tickets created prior to the field change to REQUIRED.

1 answer

2 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 20, 2021

It can't - the flag is for Jira to enforce something during an action, not retrospectively demand issues be filled.

Existing issues that have no value for the field will demand it when they are edited, or transitioned (if the field isn't on the transition screen, people will have to go back to the issue view and edit the field, then retry the transition)

If you want to do some backfilling rather than wait for people to edit, it's probably easiest to run a search for "project = x and <field> is empty", then use bulk-edit from the options menu to set values on the issues.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, atlassian government cloud, fedramp, webinar, register for webinar, atlassian cloud webinar, fedramp moderate offering, work faster with cloud

Unlocking the future with Atlassian Government Cloud ☁️

Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.

Register Now
AUG Leaders

Upcoming Jira Events