Hi,
Problem is I have a task where users can create Sub task for operational issues. Many times, similar sub task is created so essentially it results in Duplicate task.
I want to put a automation in place such that Summary / Description can be matched and user can recieve an email for that.
e.g.
JIRA-123 is Main task
It has
JIRA-234 - Summary "Automation not working"
JIRA-235 - Summary "Something wrong with Automation"
JIRA-236 - - Summary "Manual has issues"
User creates a JIRA-237 and automation is triggered to check if summary matches of 237 with 234/235/236
if 237 has Summary as "Automation needs to be fixed", user can get an email that as per Summary mentioned, JIRA-234 and JIRA-235 look like something similar. Can you please review those