How can I remove the resolution value?

[Hristina Devedzhieva]

Hello,

How can I remove the "Duplicate" resolution value as it was marked as duplicate by mistake?

Example: 


Thanks!

[Joe Pitt · Accepted solution]

To do what @BHANU TEJA says, you need to have a transition from the current status back to the current status with the post function to clear the resolution field. This is also done if you want to re-open an issue after it is closed

If you ever want the ability to change the resolution, you need a different transition that shows the resolution field so it can be changed. You can't clear the field in this transition. 

[Hristina Devedzhieva]

Thank you, Joe! I've managed to change the rules, and now all looks good!

[BHANU TEJA · Accepted solution]

Hi @Hristina Devedzhieva 

From Post functions you can clear the resolution status

[Hristina Devedzhieva]

Thanks!