I would like to be able to set up a DL to add my tier 2 agents to watch all tickets and to be notified when changes occur or comments are made to a JIRA ticket.
At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.
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