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How do I get rid of "Finish connecting GitHub" in Jira

Ramy
Ramy August 16, 2023 edited

Hi all

 

Everytime when we open an issue (story, task, etc.) we see a message box in details area "Finish connecting GitHub". Please have a look on my screenshot.

 

How do we get rid of it?

get-rid-of-github-connection-message.png

 

Thank you in advance for your help.

Best regards

Ramy

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 16, 2023

This is the server asking you to complete the setup of the connection you have added to it.  You need to complete the setup or ask your admins to remove the connection.

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Ramy
Ramy August 16, 2023

Hi @Nic Brough -Adaptavist- 

Thank you for the quick response. I'm the admin of our cloud tenant. I was trying to find the setup page for that connection but without success. Do you know by chance, where I can remove it?

Thank you

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 16, 2023

You can click on the connect link it has in the error message if you do want to set up a connection.  Otherwise, visit Admin -> application links, you should be able to turn off a basic connection in there, or visit Admin -> manage apps and disable any github apps you have.

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