How filter by using assignee AND reporter

[Laëtitia Montrichard]

Hello, 

I create board by team which create tickets in many JIRA projects. 

Il would like in this board that the team see all tickets who is in responsability (assignee) and who create (reporter). Is it possible ?

[caglad]

Click on the three dots to get to board settings and select card layout and then select the fields you want to see on the card (reporter, assignee)

[Laëtitia Montrichard]

Excuse me but I think my need is different. I want to change the request filter of my board to make appaer reporter and assignee of a specific team.

[caglad]

Where do you want to see these? Do you still want status at the top of the screen? You can change your "swimlanes" to be based on assignee or a filter rather than an epic

[Marta Sliwinska]

Hi

Coming back to this topic. 

I have a user who is reported for some issues or assignee for some. He wants to see this 2 type of issue (assignee, reporter) in one board. Is it possible?

[Nic Brough -Adaptavist-]

Change the board filter to be "assignee = <person> or reporter = <person>"

[Chaya Adams]

I too would like to have the board either show my sub-tasks (stories) or be able to search and OR add a filter for reporter OR assignee. 

I can't see an option to change this in project settings or the the burger...

Thanks in advance for any support. 

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Your screenshots look like your project is a team-managed project.  The board for a TMP is fixed to a filter that is just "this project", but there are some configuration options for the board.

Go back to the board, and look for "manage custom filters" in the burger menu

You should be able to add many filters in there.

For sub-tasks, I'm quite fond of "issuetype in subtaskissuetypes()" and "issuetype in standardissuetypes()", and for your users, although I don't know which users you are looking for, "assignee = currentUser() or reporter = currentUser()" might be a good starting point.

The filters you add will appear in the "custom filters" dropdown.

[Chaya Adams]

Thanks @Nic Brough -Adaptavist- . It's a software project, but yes it must be a TMP. 

I'm looking for a way to see all ticket types that a person is an assignee or a reporter for. 

i.e. In the sprint board if i use the search bar for "Chaya" I will see all issues and sub-issues that I'm either a reporter or an assignee for. 

Is this possible please? Thanks

[Nic Brough -Adaptavist-]

Ok, so set up a filter for "assignee = <person> or reporter = <person>".  I'd replace <person> with currentUser() myself, then anyone can use the same filter to select for "my stuff"

[Chaya Adams]

It's the Head of Engineering that wants to be able to search by any person and see what issues they have created for our daily stand-up. He wants viability of all tickets / issues. 

[Nic Brough -Adaptavist-]

That's not really a team-based approach, which is what Agile and Agile tools such as Jira want you to do (it should be by team, and by sprint, not days or individuals), but there's no problem with creating filters that will select by person.

[Chaya Adams]

Whilst that might not be the "agile way", in a stand-up which is part of the "agile-way", individuals talk to what they're working on within the sprint and highlight blockers. And at no point did I talk to days, so I am not sure what that was in relation to. 

It sounds like JIRA can't support the drill down within a board, the way that TRELLO can for example. 

I'll work on creating filters for each individual on the project for visibility. As we are a scale up it's critical to be able to drill down to individual tasks, especially when hand off is required due to resource availability. 

No problem if you can't assist with a workaround, I'll look for a less manual solution from the Atlassian Growth team. 

[Nic Brough -Adaptavist-]

No, that's not true.  As I said "there's no problem with creating filters that will select by person".

Jira has always supported a drill-down, you can always create filters based on people - assigned, reporter, creator, watcher, or any other user-field you want.  You can also use the JQL functions to do it dynamically, like "assignee = currentUser()".