How to Integrate Manage engine service desk plus and jira (bi directional communication)

BHANU TEJA
Contributor
December 8, 2023

How to Integrate Manage engine service desk plus and jira (bi directional communication)

2 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 8, 2023

Hi @BHANU TEJA , I am unfamiliar with manage engine service desk. You might check the Atlassian Marketplace for Zoho connectors. Alternatively consider using the Atlassian APIs for JSD. Integration comes down to your exact requirements. Simple integration might be achieved using email creation and Automation.

1 vote
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 8, 2023

Hi @BHANU TEJA 

There is documentation on how to integrate on the service desk plus side, see

https://help.servicedeskplus.com/jira-integration 

You can also look at this community post from a while back where the same question has been asked.

Currently-using-ManageEngine-ServiceDesk-Plus-and-Jira 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events