How to add the Anyone group to the Browse Project permission

[labidahrom]

Hello everybody. I need my projects in Jira to be viewed by anyone without authorization. So I am trying to do it according to this instruction: https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

But there was a problem with this part of the instruction:

“To allow users to view and search for issues in a project without logging in, add the Anyone group to the Browse Project permission in the permission scheme for the project.”

 The problem is that I do not understand how to add the "Anyone" group, there is no such option in my list of groups  (I attach a screenshot).

What am I doing wrong?

[Hana Kučerová · Accepted solution]

Hi @labidahrom ,

welcome the Atlassian Community!

I believe there's a mistake in the documentation and you need to select "Public" instead of "Anyone".

[labidahrom]

Hi Hana. Thanks for your comments!

I also thought that there might be a mistake in the word public / anyone and tried setting with the word “public”, however the project is still closed for everyone

[labidahrom]

It seems I did it. So what was the problem:

1. There is really a mistake in the official documentation, instead of "anyone" you have to choose the "public" group

2. The guides from the official documentation work only for Company-managed projects, while I had a Team-managed project. Therefore, initially, even using the "public group", nothing worked. After I changed the project to Company-managed, everything worked out)

[Fabio Racobaldo _Herzum_]

Hi @labidahrom ,

first of all you need to grant Application access to Anyone (so anonyous users can access your JIRA). Did you performed this task?

Fabio

[labidahrom]

Hi Fabio. Thanks for your comments! No, I did not grant Application access to Anyone, because this is not written in the instructions and I do not know how to do it. Can you give me a link to the place in the documentation where it is written how to do this?

[Fabio Racobaldo _Herzum_]

Hi @labidahrom ,

if you read this doc https://support.atlassian.com/user-management/docs/update-product-access-settings/#Updateproductaccesssettings-Giveexistingusersproductaccess you can see that, at product level, you should provide access to anonymous users.

If anonymous user can't access your product , for sure he can't see issues in your specific project.

BTW, check all the other projects can't be accessed by anonymous user.

Please, let me know if it works.

Fabio