How to block a transition, using a validator, if a field has a specific value without any plugins?

[Danilo Simic]

Hi everyone, I was wondering if it is possible and how to do this if possible.

In our Jira Cloud instance we have 4 Priority values which are "No Priority Set", "P3", "P2", and "P1".

I am wondering if it is possible to somehow block a transition (specifically the "Create issue" transition) if the value of Priority is "No Priority Set" without using plugins and using a validator.

I am aware that there is a Condition that can do this, but the "Create issue" transition does not have an option to add conditions. Maybe some workaround could be implemented?

[Ste Wright · Accepted solution]

Hi @Danilo Simic 

Not that I know of using native functionality.

I'd recommend either...

1. Create an initial Status Issues go into, which can then have a Condition to get out of, requiring a P1-P3 Priority
2. Remove the No Priority Set Priority - and set the default Priority to P3, so it's detrimental to not change it to the correct one
3. Use Automation to manage for this - so if an Issue is created with No Priority Set, it could delete the Issue, or hide it (using an Issue Security Scheme), etc - and let a user know why this happened via Email

Let us know if one of these options works for you!

Ste

[Danilo Simic]

Thank you for the suggestions. This looks like a great workaround.

I will check if this works for the team. 

[Nic Brough -Adaptavist-]

Yes, you can do this natively.

First, remove the "no priority set" option from the priority list.  It does not make sense because it is a priority, so you are setting the priority, but saying you have not.

Second, in the project(s) that need it, make the priority mandatory.