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How to configure Jira bot for Github

rodney e February 17, 2023

Hi All,

 

There's a "Jira bot" that's appending every Github PR that's linked to a Jira ticket with its own Jira link. So the PR get's double linked. I can't find the configuration that's doing it. Any help is appreciated!

Example:

PR 1

[TIX-123] (...jira ticket URL) <-------- from developer

Comment by human. <------- from developer

SAVED

PR 1

[TIX-123] (...jira ticket URL) <-------- from developer

asdfasdfasd asdf asdf asd fasd f asdf asdf asdf <------- from developer

/TIX-123?atlOrigin=xvbbxvncncvmcvnxcbxbxvnxvxcbbxb <------ Jira Bot

1 answer

0 votes
Austin J. Richardson
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June 28, 2023

Encountered this, still nailing down what config can be changed to resolve it.

Workaround is to avoid adding hyperlinks featuring a ticket number. Doing the one of the following will get it to leave you alone.

PR 1

[Jira Ticket: TIX-123]  (...jira ticket URL)<-------- from developer

Comment by human. <------- from developer

SAVED

 or

PR 1

TIX-123: https://[example].[atlassian].[net]/etc/TIX-123<-------- from developer, example URL

Comment by human. <------- from developer

SAVED

or

PR 1

TIX-123<-------- from developer

Comment by human. <------- from developer

SAVED


The observed behavior is the bot attempting to turn [TIX-123] into a hyperlink. It doesn't seem to care if it's fully formatted at the moment(regex pattern issue likely) before making the change.

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