Hi,
I already have a project as software project.
I would like to know how can i configure emails where if any user drops an email to XXX@y.in then it should create a new jira ticket.
I have checked the blogs n tried but no luck.
Hello Savitha,
I guess it is well described for DataCenter
https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html
and for cloud-version
https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/
No rocket science ;-) if you've administrator permissions.
Br Norbert
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