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How to find all field in workflow automation rules?

Dumitru Darii November 25, 2021

Hi community,
further details:

jira2.png

 

1 answer

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 26, 2021

Hi @Dumitru Darii 

What type of project is this? Team-managed? 

So is the problem that the rule fires but can't find the fields that you included in the rule? 

Dumitru Darii November 28, 2021

@John Funk thanks for the answer!
Yes you're right.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 6, 2021

For Team-managed projects, they do not use the shared fields, only fields on that project. Can you verify that those fields are on the screen for the project? 

Dumitru Darii February 8, 2022

Hi @John Funk , I have these fields, further the details:
123456789.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2022

Do you still that same error when building your rule? 

Dumitru Darii February 8, 2022

Yes:
456.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2022

I would definitely contact Atlassian Support to see what is happening. 

https://support.atlassian.com/contact/#/

Please post back here with the eventual solution so we can close this out for future readers. 

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Dumitru Darii February 8, 2022

Ok, thanks

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