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I created an automation to create subtasks based on the summary of a parent issue, getting a pop up

Kim Mirasol
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September 27, 2022
  • I built an automation wherein when I create a story or task issuetype, it will create sub-tasks based on the name of the summary.
  • I also have a board wherein the filter is based on a component; the project itself has multiple components. 
  • when I create an issue (with the automation enabled), I get a pop-up saying to ensure I populate the correct component, while it's automatically populated already in the pop-up. 
  • See video here: https://drive.google.com/file/d/1fvMWCApnSxHzTIYnIs12ZBXe1EFnk32f/preview

 

Hope someone can help!

2 answers

0 votes
John Funk
Community Champion
May 31, 2023

Hi @Kim Mirasol  - Did you ever find the source of your error? 

0 votes
Bill Sheboy
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September 27, 2022

Hi @Kim Mirasol 

Where/when are you seeing that pop-up: when creating the rule, some other time, etc.?  (I was unable to view your video to see your example.)

And for a question like this on automation, I suggest posting images of your complete rule and of the audit log details showing the rule execution.  That may provide more context for the community to offer suggestions.  Thanks!

Kind regards,
Bill

Kim Mirasol
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I'm New Here
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September 27, 2022

Thanks for your reply, Bill. 

I'm seeing the pop-up whenever I create issues (story or task) in the backlog view--expecting that when I create issues under backlog or any of the created sprints, and press enter, it would automatically be created. Instead, I'm getting a pop-up like this. 
image.png

Also, here's the automation created. 

image.png

Bill Sheboy
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September 28, 2022

Thanks for the clarifying information.

Automation rules trigger *after* the event, and so your rule will not run until after the issue is created.

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