Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

In next gen (team managed) project, backlog does not show correct total of done points

Bharat Bhatia August 6, 2021

In next gen (team managed) project, backlog does not show correct total of done points.

The number 0 should be 1 as story with 1 point is marked as "done".

See below screenshot 

Screenshot 2021-08-06 105656.jpg

2 answers

0 votes
mgabarro November 11, 2021

@Nic Brough -Adaptavist- any solution?

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 6, 2021

Is that story that is marked "done"

  • At the issue/story level (it's not a sub-task of any type)
  • In the very last column on the board

It needs to match those two rules for it to burn down.  If it does match those two, then we need to see more detail about where it is in the workflow and board etc.

mgabarro October 6, 2021

I have the same problem for all my team-managed projects

 

Captura de pantalla 2021-10-06 a las 13.03.55.png

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 6, 2021

Ok, is the "done" issue/story in the last column, and not a sub-task?

mgabarro October 6, 2021

Hi Nic, all the issues in the backlog are Task.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 6, 2021

Is task a sub-task type?

mgabarro October 6, 2021

Only task, not sub-task type.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 6, 2021

Ok, so we'll need to see the list of issues in the sprint, only showing us the key (just so we can see it's one issue per line), the status and whatever you have selected for the estimation field, plus a shot of the header of the sprint where the numbers appear to be adding up wrong.

mgabarro October 6, 2021

Captura 01.pngCaptura 02.pngCaptura 04.pngCaptura 03.png

Captura 04.png

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 9, 2021

The other numbers don't add up either.  That makes me think you've selected a different estimation statistic for the board, it's not the one you're displaying.

mgabarro October 17, 2021

I have looked for another backlog where the data can be seen more clearlyCaptura Backlog.png

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 18, 2021

That's the same.  It really does look like the estimation statistic you've chosen for the board is not what you've got in the issues.

mgabarro October 18, 2021

That is the error. There are 8 tasks:
- Not Started: 7 Story Points 
- In progress: 4.5 Story Points (the correct value would be 2)
- Done: 0 Story Points (the correct value would be 2.5)

It is counting the story points "Done" as "In progress"

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 18, 2021

Ah, I see, sorry, I mis-added up the numbers and didn't spot the "done" issues are being added to the in-progress count.

As the numbers are being added to the in-progress column, that suggests the five issues are not sub-tasks, which is one reason they wouldn't add up.

It only really leaves us with the possibility that the issues are not in the last column in the board, so they're not "done", despite what the status is called.

mgabarro October 18, 2021

Captura_de_pantalla_2021-10-18_a_las_16_59_26.png

mgabarro November 11, 2021

@Nic Brough _Adaptavist_ any solution?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events